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Jana Wilkes

Embracing Sustainability: The New Frontier in Brand Strategy

In the realm of brand strategy, sustainability is no longer a niche approach but a fundamental aspect of business innovation. A powerful example of this shift is Who Gives a Crap, a company that revolutionized the mundane product of toilet paper by infusing sustainability and social responsibility into its core.


Who Gives a Crap is not just about selling eco-friendly toilet paper; it's about creating a narrative that resonates with the socially conscious consumer. They use 100% recycled materials or bamboo, ensuring a lesser environmental impact. Moreover, they commit 50% of their profits to building toilets and improving sanitation in developing countries. This approach has not only garnered them a loyal customer base but has also set them apart in a crowded market.


Who Gives a Crap exemplifies how integrating sustainability into a brand’s ethos can lead to both commercial success and a positive global impact. Their story is a lesson for brands across all sectors: adopting sustainable practices can be more than just a moral decision; it can be a strategic, profitable one.


As a brand strategist, I see sustainability as a critical component in modern brand building. It's about meeting the needs of the present without compromising the ability of future generations to meet theirs. In today's world, brands that ignore this shift towards sustainability risk falling behind. It’s no longer just about the product or service but about the story behind it and the values it represents.


Brands like Who Gives a Crap are not just selling products; they are selling a vision of a better world. As we look to the future, the question for brands is clear: How can you make sustainability an integral part of your story? This article now includes Who Gives a Crap as a case study, illustrating how sustainability can be a core part of a successful brand strategy. The focus is on how their business model aligns sustainability with profitability and social impact, providing a compelling example for other brands to follow. ​​

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